All Things Motherly

Terms of Use

Terms of Use & Service

These Terms govern your access to and usage of all content, products, and services available at the website allthingsmotherly.com and associated platforms (the “Service”), operated by All Things Motherly, LLC (“us”, “we”, or “our”).

Your access to our Services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, or by purchasing a service pass, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

1. Micro-Consults & Voxer Support Passes

1.1 Scope of Services (Non-Medical)

All Things Motherly, LLC provides educational, non-clinical lactation counseling, breast pump component fitting guidance (including millimeter sizing suggestions), and workplace transition/logistics planning. Services provided through our Pump & Flange Fit Triage Pass and 7-Day Back-to-Work Transition Pass are purely administrative, operational, and educational. Our services do not constitute medical advice, medical diagnosis, or clinical medical treatment. Always consult your primary healthcare provider or pediatrician for clinical medical concerns.

1.2 Communication & Platform Limitations

On-demand voice and text messaging support is delivered via the Voxer mobile application.

  • Communications are flexible and non-emergency. We strive to respond within 24 business hours during normal operating hours.

  • Emergency Disclaimer: Voxer passes are not for medical emergencies. If you or your infant are experiencing a medical emergency, call 911 or contact your healthcare provider immediately.

  • Privacy & Photo Guidelines: Standard Voxer is used for non-clinical, operational communications. Clients agree not to send bare anatomy photos, photos of exposed breasts/nipples, or pediatric clinical medical records over Voxer. Photo reviews are strictly limited to non-identifiable measurement rulers, breast pump parts, adapter components, or work schedules.

1.3 Expiration & Refund Policy

  • Pass Duration: The Pump & Flange Fit Triage Pass remains active for 48 consecutive hours from activation. The 7-Day Back-to-Work Transition Pass remains active for 7 consecutive calendar days from activation.

  • Non-Refundable: All sales of micro-consult passes are final once access is granted or activated. Unused time or messages during the active pass period do not roll over and are non-refundable.

2. Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with All Things Motherly, LLC and its licensors. All digital resources, guides, and materials provided remain the property of All Things Motherly, LLC and are for personal, non-commercial use only.

3. Third-Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (such as Voxer, Square, or scheduling platforms) (“Third Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or services.

  • You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

4. Accounts & Client Submissions

Where use of any part of our Services requires an account or intake form submission, you agree to provide us with complete and accurate information. You will be solely responsible and liable for any activity that occurs under your account or messaging thread. You are responsible for keeping your access credentials secure and must notify us immediately of any unauthorized use or security breach.

5. Termination

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate the Agreement or your account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. Disclaimer of Warranties

Our Services are provided on an “AS IS” and “AS AVAILABLE” basis. All Things Motherly, LLC and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither All Things Motherly, LLC, nor its suppliers and licensors, makes any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted. You understand that you obtain content or services through our Services at your own discretion and risk.

7. Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, this Agreement and any access to or use of our Services will be governed by the laws of the State of New Jersey.

The proper venue for any disputes arising out of or relating to this Agreement and any access to or use of our Services will be the state and federal courts located in the State of New Jersey.

8. Changes to Terms

All Things Motherly, LLC reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make material changes, we will notify you by posting an updated version on our website before the changes take effect. Your continued use of or access to our website or Services following the posting of any changes to these Terms constitutes acceptance of those changes.